Careers

Repairs Co-ordinator

Birmingham

Job Details

Location

BIRMINGHAM - Stores Support Centre

Contract Type

Permanent

Working Pattern

Full Time

Salary

Competitive salary plus bonuses, benefits & staff discount

Closing Date

10/03/2020 12:00

It’s okay to be a little obsessed with Jewellery, so are we!

Repairs Coordinator (Jewellery Repairs) – Birmingham Service Centre

We are welcoming applications for a Repairs Coordinator to join our busy Birmingham Service Centre (BSC) Jewellery workshop.

Working within our Repairs workshop in the Birmingham Service Centre you will assist in delivering a support service as a key part of one of the UK’s largest single site Jewellery repair functions.

You will be responsible for the control and allocation of the team’s repair workload including the accurate receipt, logging, estimating, flow control and dispatching of customer repairs. Reporting into the BSC Team Leader, you will liaise and co-ordinate with internal and external functions to support our stores and customers. This is a wonderful opportunity to help our customers celebrate life and express love.

This is a busy role which will demand great attention to detail skills. Excellent communication skills are necessary as you will liaise with internal stakeholders and customer through several communication channels. 

Other general duties may include booking items in for repair, data entry, opening deliveries, taking photos of items and calculating repair estimates.

We are looking for people with good PC Literacy who are proficient with Excel and most importantly a keen eye for detail and a methodical approach to their workload. If you have a positive and can-do attitude, please apply without delay.


Experience and/or an interest in Jewellery would be advantageous!

We offer a fantastic job and more…

We are passionate about our profession, and together we can help you realise your full potential. Come and be part of Signet Jewelers and enjoy the following fantastic benefits: 
*Competitive Salary
*170.5 Hours Annual Leave (excluding Bank Holidays)
*Generous Staff Discount across all brands
*Life Assurance
*Pension Scheme
*Real Rewards Corporate Discount
*Childcare Vouchers
*Recommend a Friend Scheme
*Cycle to Work
*Shine with Signet – Recognition Platform

 

Be part of something special!

Signet is the name behind H.Samuel and Ernest Jones – so altogether, we have 450 UK stores selling some of the most fashionable and exclusive watch and jewelery brands on the High Street. But that’s not all. We also have stores in the US, Republic of Ireland and the Channel Islands. In fact, we’re the largest speciality retail jeweler in the world, by sales. Just imagine where your retail career could take you.

Signet Jewelers (H.Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1).  All employment is decided on the basis of qualifications, merit and business need.