Careers

Customer Advisor x 5

Birmingham

Job Details

Location

BIRMINGHAM - Stores Support Centre

Contract Type

Fixed Term

Working Pattern

Full Time

Salary

Competitive salary plus bonuses, benefits & staff discount

Closing Date

14/11/2019 14:34

Call Centre Advisor x 5

Call Centre Advisors x 5 - Temporary fixed term contracts until End of February 2020

(Starting October)

Signet Jewellers (H.Samuel & Ernest Jones)

Hockley, Birmingham (B19 1DS)

Full Time - 37 Hours

Are you experienced in a call centre or customer service environment?
Would you like to be part of a successful, global business?
If so, look no further!


With Black Friday and the Festive season just around the corner here at Signet we’re looking for 10 talented Call Centre Advisors to join us in October 2019 to ensure we make our busiest and most exciting time of the year special for our customers.

As a telephone-based Customer Advisor at Signet Jewellers (H.Samuel and Ernest Jones) you’ll provide us with vital support responding to customer enquiries regarding; service, repairs, products and deliveries.

You’ll support our 450 retail stores throughout the country, this will include answering calls, checking stock and contacting suppliers and customers to arrange deliveries.

What you need to know
- Start: You will need to be able to start work full time in October
- Duration: Until the Middle of February 2020
- Hours: 37 hours per week on a rota basis across our opening hours

Our call centre opening hours are: Monday to Friday 9am - 5:30pm, you will be required to work 1 in 3 Saturdays (hours depending upon business requirements).

Suitable Applicants must have telephone-based customer service experience ideally from a Call centre / Contact Centre environment and love providing amazing customer experiences.

If you’re confident in providing exceptional customer service and responding to customers via e mail professionally this could be the perfect role for you.

Apply now to make sure you are part of something special this Christmas!

We offer a fantastic job and more…

We are passionate about our profession, and together we can help you realise your full potential. Come and be part of Signet Jewelers and enjoy the following fantastic benefits: 
*Competitive Salary
*185 Hours Annual Leave (excluding Bank Holidays)
*Generous Staff Discount across all brands
*Life Assurance
*Pension Scheme
*Real Rewards Corporate Discount
*Childcare Vouchers
*Recommend a Friend Scheme
*Cycle to Work
*Shine with Signet – Recognition Platform

 

Be part of something special!

Signet is the name behind H.Samuel and Ernest Jones – so altogether, we have 450 UK stores selling some of the most fashionable and exclusive watch and jewelery brands on the High Street. But that’s not all. We also have stores in the US, Republic of Ireland and the Channel Islands. In fact, we’re the largest speciality retail jeweler in the world, by sales. Just imagine where your retail career could take you.

Signet Jewelers (H.Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1).  All employment is decided on the basis of qualifications, merit and business need.