Business Analyst - Retail IT


Job Details


BIRMINGHAM - Stores Support Centre

Contract Type


Working Pattern

Full Time


Competitive salary plus bonuses, benefits & staff discount

Closing Date

01/09/2019 11:00

Fantastic opportunity for a Business Analyst experienced in Retail to join our Birmingham SSC team!

Business Analyst – Retail IT

Signet Jewelers (H.Samuel & Ernest Jones) – Birmingham


Are you an experienced in analysing business processes for multi-site retail environments?

If so, we’d love to hear from you!


Here are Signet Jewelers we’re recruiting for an experienced Business Analyst to join our team at our Birmingham Stores Support Centre in Hockley. As Business Analyst you’ll report in to our IT Programme & Resource Manager and will work closely with stakeholders across our business to analyse business processes, systems problems and opportunities thoroughly, develop compelling business proposals for change and supporting the projects through to successful delivery, implementation and operation.

Accountabilities of the role will include:

  • Facilitating strategic roadmapping sessions and documenting the output
  • Organising, planning and facilitating the exploration of business problems, identification of causal effects, process workshops, requirements workshops and planning workshops
  • Drafting robust and compelling business propositions to gain the investment required to meet desired business outcomes
  • Delivering defined and documented business requirements for solutions and new ideas
  • Identification of business resource requirements
  • Keeping up to date with the latest technologies, processes, legal and compliance requirements that affect retail and trialling these technologies to assess the opportunities


About You

We’re looking for suitable applicants to be experienced in the following:

  • Demonstrable track record of Business Analysis for IT projects within other multisite retail environments
  • Demonstrable ability to communicate clearly with technical and nontechnical stakeholders at all levels
  • Excellent listening skills with the demonstrable ability to probe in order to enhance understanding and response with appropriate solutions
  • Good negotiation and facilitation skills
  • Demonstrable track record in solving business problems by applying structured techniques

We offer a fantastic job and more…

We are passionate about our profession, and together we can help you realise your full potential. Come and be part of Signet Jewelers and enjoy the following fantastic benefits: 
*Competitive Salary
*185 Hours Annual Leave (excluding Bank Holidays)
*Generous Staff Discount across all brands
*Life Assurance
*Pension Scheme
*Real Rewards Corporate Discount
*Share-save Scheme
*Childcare Vouchers
*Recommend a Friend Scheme
*Cycle to Work
*Shine with Signet – Recognition Platform


Be part of something special!

Signet is the name behind H.Samuel and Ernest Jones – so altogether, we have 450 UK stores selling some of the most fashionable and exclusive watch and jewelery brands on the High Street. But that’s not all. We also have stores in the US, Republic of Ireland and the Channel Islands. In fact, we’re the largest speciality retail jeweler in the world, by sales. Just imagine where your retail career could take you.

Signet Jewelers (H.Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1).  All employment is decided on the basis of qualifications, merit and business need.