Administrator (Watchmaker's Administrator)


Job Details


3494 - EJ Cheapside

Contract Type


Working Pattern

Full Time


Competitive salary plus bonuses, benefits & staff discount

Closing Date

11/06/2019 11:00

Administrator (In-store) required for our Watchmaker in Ernest Jones in Cheapside

Administrator (In-store Watchmaker’s Administrator)

Ernest Jones, Cheapside

We are currently recruiting for a unique opportunity! We’re looking for an Administrator to join our Watchmaker based in our Ernest Jones store in Cheapside, London supporting his performance by dealing with all administrative duties regarding the handling and progression of repairs.

As Administrator you’ll be providing excellent services to our H.Samuel and Ernest Jones stores and to our customers via the handling of queries and repairs estimates and the progression of repairs through the business.

You’ll be responsible for the following:

-Responsible for the update and arrange shipment of repairs to stores and external outworkers, manufacturers and watchmakers.

-Ensure the relevant RMS notes, pricing and lead times as determined by the watchmaker are up to date.
-Expedite repairs following the appropriate processes in place from receipt to shipment within the Workshop.
-Build productive working relationships with team, stores, customers and other internal departments.
-Ensure workflow is maintained through the RMS system.
-Contact customers with watch repairs estimates

In order to provide the best service to our customers you may sometimes be required to work five days out of seven. This may include weekend work.

Apply now!

Be part of something special!

Signet is the name behind H.Samuel and Ernest Jones – so altogether, we have around 450 UK stores selling some of the most fashionable and exclusive watch and jewellery brands on the high street. But that’s not all. We also have stores in the US, Canada, Republic of Ireland and the Channel Islands. In fact, we’re the world’s largest retailer of diamond jewelry and the largest specialty retail jeweler in the US, UK and Canada.

Signet Jewelers (H.Samuel & Ernest Jones) is an equal opportunity employer. We welcome applications from all sections of the community and value diversity. All employment is decided on the basis of qualifications, merit and business need.


We offer a fantastic job and more…

We are passionate about our profession, and together we can help you realise your full potential. Come and be part of Signet Jewelers and enjoy the following fantastic benefits: 
*Competitive Salary
*185 Hours Annual Leave (excluding Bank Holidays)
*Generous Staff Discount across all brands
*Life Assurance
*Pension Scheme
*Real Rewards Corporate Discount
*Share-save Scheme
*Childcare Vouchers
*Recommend a Friend Scheme
*Cycle to Work
*Shine with Signet – Recognition Platform