Distribution Centre Operations Manager


Job Details


BIRMINGHAM - Stores Support Centre

Contract Type


Working Pattern

Full Time


Competitive salary plus bonuses, benefits & staff discount

Closing Date

14/04/2019 11:00

A unique opportunity to manage our H.Samuel & Ernest Jones DC operation!

Distribution Centre Operations Manager

Retail Distribution Centre – Retail - Birmingham, West Midlands

Are you an Operations Manager with experience of managing operations for Retail Distribution Centres?

Are you experienced in matrix managing large teams (up to 100 heads)?

If you can offer this experience, we want to hear from you!


A unique opportunity has arisen here at Signet Jewelers to manage operations in our retail distribution centre in Hockley Birmingham, which supplies Jewellery, Watches and Gift items out to our H.Samuel and Ernest Jones stores throughout the UK, Eire and the Channel Islands and also despatches eCommerce orders to our online customers.

As Operations Manager with Signet you’ll take full accountability for accurate validation, processing and management of the intake of new stock, store and customer fulfilment and reviews flow (returns) product from our stores or customers. Reporting in to the Head of Customer fulfilment you’ll be responsible for delivering the Logistics strategy, incorporating management of the day-to-day operation, delivery of cost reduction programs, project management of internal initiatives, leveraging technology to drive out efficiencies, challenging the status quo and getting the best out of our people.


About You

Suitable applicants will have experience in the following:

  • Demonstrable working knowledge of a high-volume retail distribution centre
  • Experience of goods intake, despatch, returns and E-commerce
  • Proven track record of effectively leading and motivating large distribution centre teams to deliver results (100+)
  • Demonstrable knowledge of logistics and distribution systems
  • Clear understanding of priorities and key drivers within a retail business
  • Analytical skills and a proven ability to “make sense” of large amounts of data
  • Good IT Literacy (MS Word, Excel and Powerpoint)
  • Anyone with Lean Six Sigma Green Belt certification (or above) would be of particular interest


If this sounds like the opportunity you’ve been waiting for apply now!


Be part of something special!

Signet is the name behind H.Samuel and Ernest Jones – so altogether, we have around 450 UK stores selling some of the most fashionable and exclusive watch and jewellery brands on the high street. But that’s not all. We also have stores in the US, Canada, Republic of Ireland and the Channel Islands. In fact, we’re the world’s largest retailer of diamond jewelry and the largest specialty retail jeweler in the US, UK and Canada.

Signet Jewelers (H.Samuel & Ernest Jones) is an equal opportunity employer. We welcome applications from all sections of the community and value diversity. All employment is decided on the basis of qualifications, merit and business need.


We offer a fantastic job and more…

We are passionate about our profession, and together we can help you realise your full potential. Come and be part of Signet Jewelers and enjoy the following fantastic benefits: 
* Competitive Salary
* Car or car allowance (£5200pa)
* Great profit-related bonus entitlement
* 185 Hours Annual Leave (excluding Bank Holidays)
* Generous Staff Discount across all brands
* Life Assurance
* Pension Scheme
* Real Rewards Corporate Discount
* Share-save Scheme
* Childcare Vouchers
* Recommend a Friend Scheme
* Cycle to Work
* Shine with Signet – Recognition Platform