HR Advisor


Job Details


BIRMINGHAM - Stores Support Centre

Contract Type


Working Pattern

Full Time


Competitive salary plus bonuses, benefits & staff discount

Closing Date

17/02/2019 12:00

Gain exposure in a fast-paced team with a diverse case load!

HR Advisor / ER Advisor – Retail – Temporary 6-12 Months
Are you experienced in providing telephone-based HR and ER Advice to employees within a large commercial environment?

If so, we’d love to hear from you!

As HR Advisor here at Signet Jewelers, you’ll be part of our busy Employee Relations team based within our Store Support Centre in Birmingham. You’ll provide effective first-line telephone-based HR advice to store based employees across our H.Samuel, Ernest Jones & Leslie Davis stores; you’ll also provide HR advice to all Store Support Centre employees here in the UK.
You’ll provide guidance for enquiries relating to disciplinaries, grievances, flexible working, absence and performance management.  
You’ll also take care of any necessary administration including: producing letters as and when required for line managers and HR Business Partners, maintaining accurate and up to date day files and logs in order to effectively track ongoing issues.

About You 

Suitable applicants will have experience of the following:

  • Experience in providing HR advice over the telephone and exhibit a clear customer-focused approach
  • You’ll have experience of providing HR advice within large multi-site businesses (retail, hospitality or leisure environments preferred) with employees spread across several sites.
  • Demonstrable up-to-date Employee Relations knowledge
  • Proven ability to work effectively in a high-paced environment prioritising tasks appropriately
  • Previous administration experienced ideally gained within a HR environment
  • Proven well-developed interpersonal skills with the ability to liaise professionally and confidently at all levels
  • Experience of working with MS Office applications
  • Applicants with completed HR related degree qualification or CIPD qualification Level 3 (or equivalent)


Be part of something special!

Signet is the name behind H.Samuel, Ernest Jones and Leslie Davis – so altogether, we have around 470 UK stores selling some of the most fashionable and exclusive watch and jewellery brands on the high street. But that’s not all. We also have stores in the US, Canada, Republic of Ireland and the Channel Islands. In fact, we’re the world’s largest retailer of diamond jewelry and the largest specialty retail jeweler in the US, UK and Canada.

We offer a fantastic job and more…

In return for your dedication and experience, we offer not only a competitive salary but great benefits. This includes a fantastic online discount & reward programme, an excellent internal recognition platform and fantastic incentives which will help you maximise your potential and much more!



Your place in our world

Employee Relations Lead
HR Advisor